Contact Us

Have questions related to video production? We’d love to hear from you!

Get in touch.

Reach out to our team via phone or email. If you’re interested in kicking off a project, start by filling out our Discovery Form and we’ll get back to you within 24 hours.

📍 100 Symes rd, Toronto, ON M6N 5C9

📞 +1 (437) 350-5070

✉️ steve@recognize.media

 

YOU HAVE QUESTIONS, AND WE HAVE ANSWERS.

Frequently asked questions.

Can’t find what you’re looking for? Reach out to us directly and we’ll get back to you within 24 hours.

  • Because we are more than just a video production company; we seek to solve you’re problems using videos. How? By first gathering all the information from our discovery call, researching, and creating a video strategy. And then producing highly effective, direct-to-consumer videos with a unique business-first approach that entertains, inspires, and drives your audience to action.

  • As a Toronto-based video production company, we produce virtually any type of video that you can imagine. We work with a diverse range of industries in both B2B and B2C, which means we create an equally diverse assortment of videos. These include documentary videos, brand message videos, corporate videos, explainer videos, social media content, product videos, testimonial videos, recruitment & training videos, commercials, paid and social ads, on-boarding videos, and drone videos.

  • Our biggest goal is to create insanely valuable video assets for our clients, with a continuous, long-lasting return on investment. We can scale projects up or down depending on what is going to be the best fit for your business. Pitching things you don't need isn't cool, and we're not about it.

  • Short answer: no.

    There should be no “hidden costs” that arise throughout your project that you are unaware of. There may be occasions where charges can be added for extra features or changes to your project but they would have to be agreed with yourself first. For example, if after we finish shooting a testimonial video you decide you would also like to chop up footage to create some ads as well, you may incur a charge because there would be additional editing required. But this would be a conversation rather than an obligation.

    Under no circumstances should your final invoice be higher than what you agreed to in the initial stages of the project without any warning.

  • This depends on the type of job. For simple talking head interviews or testimonials we can provide a ‘self-shooting’ videographer, who will work alone to capture all the necessary footage.

    However our preference is for a two- or three-man crew, consisting of a producer/director to oversee the filming and conduct interviews, plus one or two camera operators to concentrate on the visual and technical aspects. This ensures the key messages of the video are covered more effectively.

    For more complex filming requirements we may also recommend extra crew members, such as additional camera operators, a sound recordist, or a drone operator. These will all be costed separately in our quote.

  • As a starting point we’ll arrange a call or ask you to fill out a short questionnaire to help us understand the project requirements. From there you can have as much or as little input into the scripting, filming and editing as you’d like. In any case we’ll keep you informed at every step of the process.

    As for being on camera, you’re free to be as involved as you like. We will never force you in front of the camera if you’re not comfortable doing it.

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Media Inquiries

Want to interview our team for a news/media article? Get in touch using the form below and we’ll get back to you ASAP.